Shipping
FRANCE - BELGIUM - LUXEMBOURG
For orders over 77 €, shipping is free of charge to a pick up point selected by the client in France, Belgium and Luxembourg. Orders under 77 € will be charged the applicable shipping charge. Santé Sauvage reserves the right to disable free shipping for the duration of special offers.
SWITZERLAND AND IRELAND
Orders below 150 € will be charged 14,44 € postage. For orders above 150 €, shipping is free of charge. Delivery by Colissimo within 4 - 5 days. Santé Sauvage reserves the right to disable free shipping for the duration of special offers.
SPAIN, PORTUGAL, GERMANY, AUSTRIA, ITALY
Free delivery by Colissimo within 48 hours
For orders of 300 € or more. Orders under 200 € will be charged 8 € for shipping. Delivery by Colissimo within 48/96 hours
Shipping policy
Santé Sauvage uses the services of La Poste France (Colissimo) for its deliveries within France and to the geographical areas proposed on this website.
To know the general and specific conditions of these two service providers, please refer to articles 11 and 12 of the General Terms and Conditions of Sale.
Orders placed on Friday afternoon, Saturday, Sunday or a public holiday will be shipped the next working day.
For special deliveries, on request by the customer, we can use DHL Express, or DHL Worldwide, packages are picked up from Monday to Friday. For France, delivery times are between 24h and 48h excluding weekends and holidays. For other countries, please refer to articles 11 and 12 of our Terms and Conditions and Sale. Special deliveries will be billed and we will give you a quote. Please contact us at info@sante-sauvage.com
Deliveries are made to the address indicated on the order form, which can only be within the agreed geographical areas. Delivery times are given only as an indication.
Packages are generally dispatched within 2 days after receipt of payment and are shipped via La Poste with tracking and drop-off with or without signature - You can make this choice before payment. If you prefer a different service provider for delivery, please contact us on info@sante-sauvage.com. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Customs duties for non EU countries
For countries outside the European Union, customs duties may apply. It is up to each customer to pay the applicable import duties of your country.